top of page

SHIPPING & RETURNS

  • Shipping Policy

All orders are customised and made-to-order, hence it takes 2-4 weeks to prepare your order, depending on the design complexity. 

For ready-to-ship items, processing time is 3-5 business days.

 

Shipping costs (standard) are included within the item price for any location within India. Payment for shipping will be collected with the purchase. For international orders, shipping costs will be additional and calculated at checkout after collecting information about the customers country and location. This will be the final shipping price the customer has to pay.

Once your order is shipped, you’ll receive a tracking number to monitor your delivery status in real-time.

While we strive to deliver on time, delays may occur due to unforeseen circumstances. If you experience any issues, please contact us at [Insert Contact Info], and we’ll assist you right away.

 

  • Return & Exchange Policy

Since all our made-to-order products are uniquely crafted to meet the specific requirements provided by our clients, we are unable to offer exchanges or returns on these items. Please ensure the correct size while placing the order, to avoid any hassle.

Got a customisation idea in mind?

Looking for something beyond our collection? Please fill out the form below, and our team will get back to you quickly! 🚀

design references or ideas, if any

© 2025 KSTM. All rights reserved.

bottom of page