Frequently Asked Questions

KSTM specializes in creating one-of one, hand-painted sneakers and accessories that reflect your personality and style. We turn the ordinary into extraordinary, creating wearable art that's truly yours.

Absolutely, Yes! If you want something beyond our collection, you can get in touch with us! Share your ideas or inspiration, and we’ll work together to create a design that’s truly one-of-a-kind, just for you.

Yes, you can send us your own sneakers, provided they are new and can be shipped to our studio in Ludhiana, Punjab. If you don’t have a pair – we can source it for you.

To maintain your kstm sneakers/ accessories , avoid machine washing and harsh cleaning agents. Gently clean with a damp cloth and store them in a cool, dry place.

Yes, we use best-quality paints and sealants to ensure your design is durable, water-resistant, and long-lasting.

Absolutely! We also customise wallets, bags, apparel, and other accessories. Let us know your requirements, and we’ll bring your ideas to life.

On average, it takes 2–4 weeks to complete a custom design, depending on the complexity of the artwork, availability of your desired size and our current workload.

No Return, No Exchange

All customised sneakers or accessories are made-to-order hence cannot be exchanged or returned.

Please ensure correct sizing prior to ordering.

Yes, we do ship worldwide.

International shipping at an additional delivery charge as per the location.